Your safety and well-being will always be our Number 1 priority which is why we’ve instituted the most stringent Cancellation protocols on all of our tours. We keep a close eye to monitor the local situation regarding travel in the Czech Republic, We will keep all our customers up to date with travel, health and safety situations regarding their tour.
Here are our standard steps to make sure you are 100% confident that you are travelling with an honest and authentic travel partner.
Here is a brief summary of the steps we are taking to ensure you will be safe, secure and satisfied when you travel with us.
Covid Money Back Guarantee
Should your group tour or private tour be cancelled or unable to run due to COVID-19 restrictions in 2023, our COVID Money Back Guarantee will ensure a refund of all payments.
If prior to the commencement of the tour, the borders are closed and you are unable to enter the Czech Republic we will ensure a full, 100% refund of all payments.
At Bohemia Adventures, we understand that plans can change. Therefore, we offer a 24-hour cancellation policy to provide our customers with flexibility. If you need to cancel your tour reservation for any reason, please notify us at least 24 hours before the scheduled departure time and you will get 100% refund without any questions.
Given the ever-changing nature of local rules and protocols since covid-19, our tours are regularly reviewed and adjusted according to the latest requirements to ensure a safe experience. In the event of any major changes to the tour, we will notify you in advance, allowing you to make an informed decision about your reservation.
We prioritize the safety of our customers and continuously train our Explore guides on COVID-19 protocols. As we navigate the “new normal” of the world today, we are committed to evolving our exploration experiences to provide you with the best possible trip.
If you have any questions or need to cancel your reservation within the 24-hour window, please contact us as soon as possible. We look forward to assisting you and providing a memorable and safe experience.
Given the ever-changing nature of local rules and protocols relating to COVID-19, our tours are under regular review and will be tweaked according to local requirements to ensure a safe experience. Should any major change be required, we will inform you prior to your tour departure.
Our guides will conduct a Health and Safety briefing with you before the tour begins and will help everyone ensure they adhere to social distancing, hygiene practises and local regulations. They will carry a supply of face masks and hand sanitiser for you to use free of charge and will, of course, observe the highest level of personal hygiene at all times.
Our expert guides will make judgement calls during the trip to modify the itinerary if appropriate social distancing can’t be achieved (for example to avoid large crowds if and when necessary ).
Our Explore guides are undergoing detailed training on COVID-19 protocols and We are evolving our exploration experience when leading our trips in the ‘new normal’ of the world these days.
Vehicles will be thoroughly clean and disinfected with disinfectant after each excursion service, overnight and before your tour starts in the morning.
Our guides follow local protocols on the usage of face masks and required social distancing.
• will make alcohol-based hand sanitiser and paper tissues available in the vehicle and encourage customers to clean their hands when they get into the vehicle.
• All relevant touchpoints (seats, door handles, etc.) in vehicles will be disinfected regularly throughout the day.
We work closely with our local partner historical restaurant Stara Plynarna and together we ensure the strictest health, cleanliness and safety guidelines are followed at all times.
All waiting staff of our partner restaurant will wear face masks and gloves and we will arrange à la carte dining during your tour. We will not share open-buffet meals with other restaurant guests.
Hand sanitiser will be provided to the group before and after every food and beverage service.
We work closely with our local partner historical restaurant Stara Plynara and together we ensure the strictest health, cleanliness and safety guidelines are followed at all times.
All waiting staff of our partner restaurant will wear face masks and gloves and we will arrange à la carte dining during your tour. We will not share open-buffet meals with other restaurant guests.
Hand sanitiser will be provided to the group before and after every food and beverage service.
If you are staying in our exclusive accommodation Bohemian Homes then we ensure you that it is treated like our home and so it has undergone a detailed hygiene assessment.
Bohemian Homes is situated at the edge of Bohemian and Saxon Switzerland, next to forest and lakes. Your immediate companions are birds, trees and occasional deers. We bet this place will make you feel like you are in heaven especially during these days of global pandemics and excess information. This place will surely give you peace, relaxation and a complete reset away from all the stress that has been going around in the air for a while now.
As well as being confident in travelling with us, you can be confident in booking with us. All our tours are supported by our Covid Money back guarantee. We are completely flexible to postpone your tour date in future as many times as you like or give you a complete refund. Either way, your money is 100% safe. Travel in the Czech Republic with peace of mind that you are working with a conscious travel partner.
If you’ve got questions about a trip — we’re here to help. Give us a call, shoot us an email, or drop into our live chat, it’s all good. We want to give you complete peace of mind and we want you to know that we are here to provide a human to human connection. We are here for you!!
With our Private Travel options, you can take one of our tours (with all of our health and safety measures) and Book Your group to ensure you’re surrounded by friends and family for added confidence and peace of mind. Or you can customize a trip entirely for yourself! It’s your adventure, make it fit you perfectly — and safely. Learn more.
Our exceptional tour guides and Tour coordinators with exceptional travel experience are here to make your Czech Holidays something to remember. Especially after these long travel restrictions around the world, we are so looking forward to giving you memories of a lifetime. Make the best of your travel in the Czech republic with Bohemia Adventures.
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